Frequently Asked Questions

Everything you need to know about your order and our gear.

How long does shipping take for my apparel order?

Standard shipping within the USA typically takes 3-7 business days. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy for clothing and accessories?

We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that limited edition drops may have specific return restrictions.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Yes, we ship our exclusive Gundam-themed fashion worldwide. Customs fees and import duties are the responsibility of the customer upon arrival.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Sezzle and Afterpay.

How do I ensure I choose the right size?

Each product page includes a detailed size chart. We recommend measuring a similar garment you own to compare against our specifications for the best fit.